Note - Video X Converter


Support Overview Note FAQs

If you can’t find what you want here, please contact us. We'd love to hear from you or your friends. Please send an email to: [email protected] We will reply you in 24-72 hours.Please contact us again after 72 hours without response.

Other ways to contact Us

Technical Support for Video X Converter

If you have any problem with Video X Converter:

  • Make sure you are using the most recent version.
  • Please read our FAQs (Frequently Asked Questions).
  • Please refer to the Help files attached with Video X Converter.
  • If you still can't solve your problem, please our support team.

We'll try to help you as soon as possible, usually in one or two business days. If you have any comments or suggestions for the next release of Video X Converter, please feel free to post them to us.

Note:

If your questions cannot be solved yet, please collect the following information and E-mail us. We will respond you as soon as possible:

* Product Order ID

* Video X Converter's version number

* Windows Operating System

* Hardware configuration (sound card, VGA card, Image Capturing card) and their specifications
(Please follow below steps to attach your detailed PC config. file in your mail:
click Start->Run, type "msinfo32" in Run window to open "System Information" window, then click "File"->"Export" to save your system info as a .txt file and then attach it to us.)

* The time and process descriptions about your troubles.

* The warning message(a screenshot is strongly recommended)

Note : Please give a detailed time and process descriptions about your troubles and the error message (Please be more specific than "the product does not work.")

Email :
Web site : https://video-x-converter.com


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If you have any questions, please contact us. We'd love to hear from you or your friends. Please send an email to: Before you write to us, please make sure that your problem can not be solved in FAQ.
We will reply you in 24-72 hours.Please contact us again after 72 hours without response.