If you can’t find what you want here, please contact us. We'd love to hear from you or your friends. Please send an email to: [email protected] We will reply you in 24-72 hours.Please contact us again after 72 hours without response.
If you have any problem with Video X Converter:
We'll try to help you as soon as possible, usually in one or two business days. If you have any comments or suggestions for the next release of Video X Converter, please feel free to post them to us.
If your questions cannot be solved yet, please collect the following information and E-mail us. We will respond you as soon as possible:
* Product Order ID
* Video X Converter's version number
* Windows Operating System
* Hardware configuration (sound card, VGA card, Image Capturing card) and their specifications
(Please follow below steps to attach your detailed PC config. file in your mail:
click Start->Run, type "msinfo32" in Run window to open "System Information" window, then click "File"->"Export" to save your system info as a .txt file and then attach it to us.)
* The time and process descriptions about your troubles.
* The warning message(a screenshot is strongly recommended)
Note : Please give a detailed time and process descriptions about your troubles and the error message (Please be more specific than "the product does not work.")
Web site : https://video-x-converter.com