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Q: What is ASF?
A: The Advanced Systems Format (ASF) is the file format used by Windows Media. ASF is an extensible file format designed to store synchronized multimedia data. It supports data delivery over a wide variety of networks and protocols while still proving suitable for local playback.
Q: What is MPEG-4?
A: Latest compression method standardized by MPEG group, designed specially for low-bandwidth (less than 1.5MBit/sec bitrate) video/audio encoding purposes. One of the best-known MPEG-4 encoders is DivX which since version 5 has been fully standard-compliant MPEG-4 encoder.
Q: What is PSP?
A: PSP stands for Sony's handheld gaming console, Playstation Portable.
Q: What is 3GP?
A: 3GP is a MPEG-4 video format used mostly in mobile phones.
Q: What is DIVX?
A: DivX™ is a new format for digital video, much like MP3 is a format for digital music. DivX™ is the brand name of a patent-pending video compression technology created by DivXNetworks, Inc., (also known as Project Mayo). The DivX™ codec is based on the MPEG-4 compression standard. This codec is so advanced that it can reduce an MPEG-2 video (the same format used for DVD or Pay-Per-View) to ten percent of its original size
Q: What file format does Video X Converter support?
A: Please refer to Supported Media File page.
Q: I want to evaluate Video X Converter before purchasing, where to download it? And what's the difference between the trial version and the full version?
We offer a free trial version of Video X Converter for the customer to experience. You may download it from https://video-x-converter.com/download.html.
Video X Converter is not a freeware, the trial version is limited to use within 14 days. During trial period, a Register dialogue always popup to prompt you to register, and upon expired, you will not continue to use it, only if you purchase the serial number to register Video X Converter.
Q: How to purchase Video X Converter?
A: We offer an online purchase link which is encrypted and secure. Just go to video-x-converter.com/buy.html to fill in your payment information, immediate online delivery or CD-ROM (costs an addition fee $9.95) about Video X Converter will be available!
In addition the online credit card order, the following order method is also available:
Credit Card Order by Phone: To place your order by phone call us with your credit card information ready at one of the numbers below:
Toll Free (US and Canada only): 888-447-1175
Standard (International): US 952-646-5558
Fax: US 801-497-9456
Q: What info should I prepare for Video X Converter technical support?
A: please collect the following information and E-mail us. We will respond you as soon as possible:
Video X Converter’s version number
Windows Operating System’s version
Hardware configuration (sound card, VGA card, Image Capturing card) and their specifications
The error message
The time and process descriptions about your troubles.
A screen shot of the error message and displaying window are strongly welcomed.